Who we are
SQNWeb is a trading name of SQNTech Ltd, company number 13674523, registered in England and Wales. SQNTech Ltd is the data controller for personal data collected through this website. Our registered office is 31/32 High Street, Wellingborough, Northamptonshire, United Kingdom, NN8 4HL. Contact: hello@sqnweb.com.
What we collect
Information you give us: when you email us or use a contact form — your name, email address and anything you choose to tell us.
Analytics data: only if you accept analytics cookies, we may collect aggregated, non-identifying information about pages viewed, referral source and device type.
Why we use it
We use enquiry information to respond to you and provide services: legitimate interests and taking steps at your request before entering a contract. We use analytics to understand and improve the website: consent.
Who we share it with
We do not sell your data. We use service providers needed to operate the website and respond to enquiries, including our hosting provider and email provider. When you use the brief form on our contact page, the message and the email address you give us is sent through Resend (resend.com), an email-delivery service, so that it reaches us. Google Analytics is used only if you consent. These providers process information on our instructions where they act as processors.
International transfers
We work with clients around the world. Where personal data is transferred outside the UK or EEA, we will use appropriate safeguards, such as Standard Contractual Clauses, where required.
How long we keep it
We keep enquiry information only for as long as needed to respond, provide services or meet legal obligations. Analytics retention is [e.g. 14 months] once analytics is configured.
Your rights
Under UK GDPR and EU GDPR, you may ask for access to, correction of or deletion of your personal data; object to processing; restrict processing; or withdraw consent at any time. Contact hello@sqnweb.com. You may also complain to the UK Information Commissioner's Office.
Changes
We will update this page when our practices change. The “last updated” date tells you when this policy was most recently revised.